Hub Creation Blueprint.
This list is not exhaustive, use for inspiration as requirements and legal guidelines in various locations may differ.
1) Vision & Governance
One-paragraph purpose + guiding principles
Name, local hub identity
Governance model chosen (CIC / co-op / PMA / charity)
Founding team & decision rules (who decides what, how)
2) Legal & Policies
Legal form registered + bank account opened
Core policies: safeguarding, H&S, data/privacy, inclusion, complaints, risk register
Insurance (public liability, employer’s, volunteer cover)
3) Finance
12-month budget (fixed + variable)
Income mix (donations, grants, memberships, room hire, events)
Cashflow tracker + reserves target
Simple expense approvals + bookkeeping flow
4) Location & Facilities
Premises shortlist + access needs (parking, ramps, quiet/sensory spaces)
Layout plan (welcome, sensory, therapies, learning, garden/food growing, storage)
Compliance checks (fire, first aid, DBS where relevant)
Essential kit list + staged procurement
5) Programs & Services
Core offer (communication/letterboards, peer meetups, therapies, maker/craft, nature)
Session outlines + capacity limits + safety notes
Inclusion & adjustments process (non-speakers, sensory needs)
6) People & Roles
Role map (lead, safeguarding lead, volunteer coordinator, comms, finance, facilities)
Volunteer onboarding (DBS if needed, training, codes of conduct)
Scheduling & coverage plan (who opens/closes, keyholder list)
7) Tech & Comms
Website basics (About, Join, Volunteer, Donate, Updates, Safeguarding)
Email + forms + consent wording
Social channels & community guidelines
Incident log + feedback form (easy, accessible)
8) Partnerships & Fundraising
Local partners (schools, SEN groups, farms, equine therapy, halls)
Grant calendar + two “evergreen” proposal templates
Donor thank-you system + transparency/reporting plan
9) Operations & Logistics
Daily open/close checklist
Session risk assessments + de-escalation plan
Cleaning rota & supplies
Equipment maintenance log
10) Launch & Growth
Soft-launch pilot (invite list, feedback loop)
Public launch plan (press note, socials, photo consent)
90-day goals + success metrics (attendance, wellbeing signals, volunteer retention)
Review cadence (monthly ops, quarterly strategy)